Frequently Ask Questions

Feel free to browse through our help topics. If the following topics below aren't helpful, Contact our Technical Department for guidiance.

A cart can hold a maximum number of 1,000 food stuffs, but a shopping list can contain up-to 50,000 food stuffs.

Each separate account can contain up to 1,000 saved delivery address. Sign into your account.

Refunds are very much allowed as long as the products of the parcel are in the same condition as they were at pick-up.

Your parcel will get to the delivery address you provided within 3-5days. You will be notified moments before it reaches the address.

At times like this the money is added to your food stuff store wallet. If not, then we did not receive the payment. Contact your bank for more assistance.

Try Signing out and Signing in again. This should fix the issue.

We can help you recover you food stuff account, contact support from the Say Hello page.